I really can't think of any suggestions for improvement because I can't imagine it getting any easier.
It was great to have a case of water and a few other items delivered to hotel. Upon check in went by bell services and had groceries sent up to the room. Loved the great service starting with easy to use website, confirmation texts and on time delivery. Would use again next trip to Orlando! Thank You:)
I wish I knew the customer care person I had who took care of my order when a personal unexpected crisis happened and we had to re schedule our delivery! She was so kind to me I would use this service again just because of her!!!