The customer service individuals were the BEST! They communicate well, listen and went beyond our expectations . Thank you !
A great and convenient service that saved me quite a bit of money and time! Delivery was ahead of schedule and I got a text letting me know that it was there. When you're not hitting the Disney parks it's great to have snacks, water, beer, etc. in your hotel room even when you're at a Disney resort. The only issue was an error in my favor with quantities on two items. I ordered two 24oz-6 pack bottles of water. What I got was two 12oz-35 packs! The other issue was a box of cliff bars, I only got one bar rather than the box. I called when they opened in the morning and the box of cliff bars was at my hotel the same day. They even offered to send me my 24oz bottles of water, but I had more than enough!
I ordered for the 1st time during a recent trip to Disney World. I received confirmation of my order and was able to add a couple things right before I went on vacation. I then received a text as soon as they were delivered to the bell hop at The Polynesian and the order was exact. Cold items separately packed and kept cold from other groceries. I am so happy that this is available, it made a week in a hotel with a toddler work out very nicely. Just having organic milk, snacks and some food to eat that wasn't from a restaurant all week was nice. I will definitely use them again!