I used this grocery delivery service while at Disney World Resort. The customer service was fabulous. I not only received a confirmation email but also a phone call from a very nice rep. The groceries were delivered on time, in the first half of my delivery window. I received an email and a phone call letting me know the delivery was made to the hotel. Everything was correct and packaged well. Cold items were put in the bell desk refrigerator until the bellhop brought my order to my room. I would definitely use this service again.
Delivery was on time, food was fresh, it was great and the convenience the best part.
Our flight was delayed, so we arrived very late. Our food was waiting for us in our room. (The only thing better would have been if the bell service would have had the beer chilled) Will definitely use the service again, when needed.