Have already recommended you on our Disney page.
Customer service was great. I received phone call to confirm that it was me that placed the order which I thought was great! Our order was ready and waiting at our Disney hotel when we checked in. I will definitely use this service next time I go to Florida.
We used the service for the first time in a recent trip (1/24/2015) and was completely pleased. We are long time DVC members and like to prepare our own meals (reduce costs and reduce time waiting at a restaurant to order/get/pay for our food) using the kitchen in the room. It was great not having to spend time going out to get groceries and gave us more time to enjoy WDW (ordering also reduced the impulse buying that always happens when you go to the grocery store - saved more money there too). We will be using this service from now on!!!