We ordered our items about 5 days in advance of our visit to Disney (Old Key West). Everything was great and I was contacted several times (phone and text) to assure me that things were waiting for us at Bell Services. Bell Services placed refrigerated items in a fridge and delivered to our condo when we arrived too. All went great.
Great service. My order was waiting for me before I even checked in to my resort. I got both a text message and a phone call letting me know it was there. Will definitely use again when I return to Disney World.
Excellent customer service!! Great communication, and still able to deliver to us despite being moved to another hotel.