It is AWESOME that if you think of any items that you'd like to add to your pending order before it is delivered, you can add them without incurring any extra fees!
Customer service was great. They called to go over the order within 24 hours after us placing it. And later called because they wanted to make sure that we had not made a mistake in what we ordered. (we were ordering food for 2 rooms but the information we provided was the primary room) They kept us updated on the status of the order and also advised us when it arrived at our Disney resort.
Great service! Thank you!