I can't say enough about the awesome customer service. We had a very large order (over $1200). They delivered on time and sent a text letting me know it was there. By the time we got to the hotel and bell service delivered our groceries, it was well past their closing time. Our order was missing almost 1/2 of our items. I emailed right away. When I called at 7:15 the next morning, they were already on the phone with the hotel to find out what happened. I do believe all our items were delivered and the hotel made the mistake of giving them to the wrong people. Even so, Gardengrocer assured me they would make it right, and the did!!! Within hours, they had re-shopped and brought the missing items to me directly. Even delivered them to my room. They were fantastic, nice, and very professional. I highly recommend them and will use them if I ever come back.
My co-worker told me about this service and it was the best thing. Everything was waiting on our arrival and fresh and good. Definitely will be using this again and telling my friends.
Ordering was easy and we had lots of choices! We ordered mainly breakfast items, and that alone (given the fact we brought two teenage boys with us) saved us time (going to a restaurant just meant less time on rides) and money. It was delivered at the time promised. I wish we had known about this service for prior visits! We also ordered snacks for the evening and small things, like granola bars, to have at the park. The prices are not much different than in the grocery store, except for deli stuff and bacon, but again, even with the total cost of our order, we paid much less than we would have if we went out to eat. For this trip, we did not utilize the Dining Plan, and even with the cost of Garden Grocer, and paying for each meal, we cut our dining bill almost in half! I will definitely recommend this service to anyone going to Disney. We plan to expand next trip to include lunch items. We can pack sandwiches in a cooler and keep it in a rented locker until we need it. Even more money saved! Also, I felt very secure with paying through PayPal.