Within an hour of placing my GardenGrocer order for my recent trip to Disney a GG representative called me personally to let me know that they had received my order and everything was taken care of. The day of arrival, I received another personal call from a Rep letting me know my groceries had been delivered to my hotel. When I arrived, the cold items had been placed inside the refrigerator in my room and the room temp items were packed neatly in brown paper bags. It was so easy and perfect! We ran out of food by the last day of our stay and my 2 children got 3 small pancakes and 2 pieces of bacon in the hotel's food court that cost @ $18. I was so happy that we had had groceries the rest of the week in the room from GardenGrocer! Shopping with GardenGrocer is a must if you are traveling to Disney!
This October was my first time ordering through Garden Grocers. Got a text of delivery confirmation once we landed in Orlando, delivery was earlier than expected. Unfortunately they forgot to include 1 item in the delivery bag although it was listed in the receipt. Double checked with the hotel's bell services to make sure that said Item was not left behind or fell somewhere in their storage. Finally called GG to report about this and the operator was very nice, helpful and handled the situation efficiently. I told him I had checked with the bell services, but he said he'd also call them himself (which is totally understandable) and call/text me back to let me know what will be done. I received a text 10 minutes later confirming that the item will be delivered the next morning and so it did. Great service and definitely will order from GG again for our next trip to Orlando.
It's a great service. No need to worry about stopping at a store to pick up the few items we wanted to have for our vacation on. Would definitely use again.