My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!
We are extremely happy with the service we received from Garden Grocer. Our delivery was scheduled for the day of Hurricane Matthew and we were really worried that we wouldn't receive our groceries which included speciality milk for our 1 year old (impossible to buy on site). Our flights were cancelled so we drove down and arrived the following day. We were amazed that our groceries were waiting for us when we arrived. Garden Grocer went above and beyond to make sure that their customers received their orders despite the terrible weather. Thank you so much, we will be using your service again next year and will recommend you to all our friends visiting Disney.
Garden Grocer was the perfect addition to our Disney World vacation. Everything I ordered was delivered to our hotel before we arrived. They were friendly and confirmed delivery of my order by text message. I would recommend Garden Grocer to anyone who traveled to Disney World.