My family used Garden Grocer to have a few items delivered to our Disney resort; like cases of water, fruit, snacks, cereals and some dairy items. All items were nicely packed and delivered when scheduled. The dairy and fruit was fresh. I would definitely use this service on my next Disney Resort stay.
Everything went perfectly for our order. We received a text when the order was delivered to our hotel, and it was exactly during the time scheduled. Using Garden Grocer made it so simple to get the main items we needed for our vacation.
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.