I especially thank all who talk with me on the phone guiding me on how to complete and change an order. Everyone was so courteous and pleasant.
This was my first family vacation with 3 small children ages 5, 4, and 2. This was also their first trip to Disney. We already had to pack so much for the 3 of them during our 8 day, 7 night stay, so it was a huge relief to be able to have groceries delivered right to our hotel such as snacks, diapers, etc. so much less that I had to worry about bringing myself. It was so easy to navigate on Garden Grocers website and pick what I wanted and even save it in my shopping cart to continue adding or modifying. Everything was delivered as promised on our arrival. I would definitely use Garden Grocer again and recommend it everyone else needing to preorder groceries.
I am huge into customer service and picky about it since I work in sales. Rarely do I give a 10 out of 10, but Garden Grocer exceed my expectations multiple times. I give it a 15 out of 10. I received a phone call after I ordered online, before the food arrived at my resort, after it arrived and the next day to ensure it was correct. The thoroughness of communication and friendly staff allows me to give Garden Grocer two thumbs up. Thank you for making this portion of my trip super easy. I am very impressed, and I will definitely recommend you to others traveling to the Orlando area.