The customer service is amazing! When I realized 36 hours before our vacation departure that I had forgotten to include one item in our order, a representative went down to the warehouse to ensure that the item was available and then helped me to another order representative who was able to add it to our order. In addition, that extra item arrived on time with the rest of our order. Thank you.
It was a perfect experience. The most important thing for me is communication and this company updated me via text and email when my groceries were delivered. My flight got delayed by more than 3 hours and so it ended up being a very stressfull day with everything that goes with that. Garden Grocer kept me updated at all times about my delivery, which was one less thing to worry about that day. Recommend it 100%.
This is the first time we used this service, it was easy, extremely convenient, everything was received and arrived at the time promised. We did receive our texts and phone calls as well indicating they had delivered. Nothing was damaged, everything was fresh. I would highly recommend this service. For those of you who may think prices are a wee bit high, 2 things, 1.) you are on vacation, you are here to relax, part of that experience is food and snacks, this service allows for all the comfort foods of home. 2.) do you really want to waste gas, mileage and time, instead of sitting by the pool, out looking for a grocery store? Just let garden grocer take care of everything. You can budget for the cost and pay it long before you get there. I will be using them again for sure.