I loved using Garden Grocer and highly recommend them. I took my family of 15 to Disney at the beginning of December. We stayed at a Disney resort and since we flew, we did not have a car. We ordered all of our groceries on line and picked the time of delivery. When we arrived at our resort, everything was already in our room. We even did a mid-week order. Garden Grocer couldn't have made it more convenient for us. We didn't have to worry about finding the time or transportation to a grocery store. Thanks to Garden Grocer, we were able to enjoy our vacation even more. Thank you :)
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.
I feel your service is great! There is nothing I would suggest to make it any better.