I placed my order online and within an hour, someone contacted to confirm my order, order delivery, and time! It was wonderful. I selected delivery time to be between 8am-12pm. They called me at 8:06 am to tell me that my delivery was at check in at my Walt Disney World resort. WONDERFUL!!
I forgot to order diapers. The one thing I really needed. Cecilia made sure I had diapers that night. Thank you!!
My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!