This is a great service. We are DVC members so we always have cooking facilities and usually do not have a car. Being able to get groceries delivered is a savings over eating out for all our meals.
The process ordering online was as simple as any normal online shopping. The items were delivered directly to my hotel door. The only thing I had to do was put away! The refrigerated items were still cold so I didn't have to worry they had been sitting out. No taxi fees and we saved at least $200-$250 by eating in.
Very helpful and easy to use service