This was our first onsite trip to WDW and universal. Previously we had access to a grocery store, so I wondered how we would get snacks, breakfast items, beer, etc. I heard about GG from Disboards and set up an order. It was so easy. Our order was there when we arrived at the resort. It was so nice to have breakfast stuff to eat on our way to the bus stop in the morning. And have snacks in the room for breaks of when we came back late at night. We also ordered some alcohol for my husband and I to enjoy. It worked perfectly and I wouldn't hesitate to use them again.
Awesome, awesome, awesome!
My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!