They initially made a mistake on a soda order, delivering regular instead of diet to our Disney resort, but one phone call and it was fixed by the time we returned from magic kingdom
greater range of products but, really it is a great service :)
Your delivery guy was absolutely fantastic! He had to contend with Westgate Resort's (where we were staying) horrible personnel. We were severely delayed by slow workers in SW at the airport as well as slow workers at Westgate Resorts, so we couldn't be there when the food arrived. The delivery guy stayed around as long as he possibly could well after the last delivery time of 9pm, fought with Westgate to be able to deliver our food in our absence, & kept in contact with us at every step. Our food was in the room waiting for us when we finally arrived at 1am.