I ordered groceries for our first Disney trip so that we could eat healthy, inexpensive breakfasts each day before heading to the parks. Garden Grocer was a lifesaver and the entire ordering process was simple and user-friendly. Our groceries arrived at our hotel before we did, and were kept fresh in the hotel fridge - a convenient and appreciated service.
I found the site easy to navigate. I was on vacation from UK and pre-ordered to be delivered to our resort. Was delivered on time and order was correct.
I can't say enough about the awesome customer service. We had a very large order (over $1200). They delivered on time and sent a text letting me know it was there. By the time we got to the hotel and bell service delivered our groceries, it was well past their closing time. Our order was missing almost 1/2 of our items. I emailed right away. When I called at 7:15 the next morning, they were already on the phone with the hotel to find out what happened. I do believe all our items were delivered and the hotel made the mistake of giving them to the wrong people. Even so, Gardengrocer assured me they would make it right, and the did!!! Within hours, they had re-shopped and brought the missing items to me directly. Even delivered them to my room. They were fantastic, nice, and very professional. I highly recommend them and will use them if I ever come back.