I had no issues with using the website. The items were delivered before we arrived at our hotel. We will use this service on future trips to Disney
We saved over $150 on beverages at Disney by bringing in our own 20 oz. beverages and pouring them over a free glass of ice, (20 oz. bottles of soda and water cost $3 there.) We saved $200 by eating cereal, fruit, juice, milk and yogurt in our room and avoiding the Polynesian's quick service counter which served the same. Plus, we bought chips/cookies for evening snacks.
It was great to arrive at the resort and have our grocery delivered to our room. Greatly appreciated!