My experience was more than satisfactory. They kept me constantly informed about my order and it arrived on time and exactly as I requested it.
Garden Grocer was the best service to have when staying at a Walt Disney World Resort Hotel. You order the food you want to eat on line, they do the shopping, package it up and deliver right to the Resort. Disney picks up the next step and delivers it to you Resort Hotel room, puts cold items in the fridge and stacks your non fridge items in a bag on the table or on counter in kitchenette area. I will continue to use this service for food delivery, who wants to go shopping when they arrive to a Disney Resort Hotel.
Great experience. Shopping was easy and everything was delivered exactly as ordered. No hassles at all.