I love that you confirm the order, explain the delivery process, send confirmation when delivered and ask for confirmation to insure all is good. Don't stop doing any of those. That's what will bring me and other customers back again and again.
Extremely impressed. Customer service was top notch and the user experience of the App was seamless. Shall be using on every trip to WDW from now on!
This process was so easy. Immediately after placing my order I received a phone call confirming it. I was able to add onto an order up to the day before delivery and my text confirming the delivery was also followed with a phone call. Customer service seems to be high priority with Garden Grocer!