I placed my order in November on the website (which was easy to use.) because I placed the order early, I received a discount. I received a text when the groceries were delivered. The cold items were in the frige, freezer items in the freezer and nothing was missing. The produce, meats, and bread were fresh. I was pleased and would order from Garden Grocer again.
I read about Garden Grocer in a blog, and used your service on our recent trip to Disney World. I ordered breakfast foods, and they were delivered to our resort on the day we arrived, before we even got there! They were held at luggage services, in a refrigerator, until we got there. The service was excellent, and I appreciated the confirmation calls I got, both to confirm the order when I placed it, and to inform us that our order was delivered and ready. While it was pricey, we definitely saved money compared to buying breakfast at Disney every day.
I used this grocery delivery service while at Disney World Resort. The customer service was fabulous. I not only received a confirmation email but also a phone call from a very nice rep. The groceries were delivered on time, in the first half of my delivery window. I received an email and a phone call letting me know the delivery was made to the hotel. Everything was correct and packaged well. Cold items were put in the bell desk refrigerator until the bellhop brought my order to my room. I would definitely use this service again.