Customer service was great. They called after I placed order to confirm it.My items were delivered on time as promised and I received a notification once the items were delivered to my hotel. I will definitely use them next time I travel and will recommend them to friends and family.
This is by far one of the best services I have used. Placing the grocery order is super simple, delivery scheduling is very flexible, there are many confirmations to let you know that your order will be taken care of. What I was really impressed with was that I received 3 calls from Garden Grocer - each with a specific purpose. 1. Confirmation that my order will be fulfilled (2 days before my arrival to Disney). 2. Confirmation that my order will be delivered (on the scheduled delivery day). 3. Confirmation that my order was delivered (right after it was delivered to my resort.) Not only that, but now I am filling out a survey to rate my experience. This company obviously takes customer service very seriously. Love Garden Grocer and will use them over and over.
They've pretty much got it nailed ... great service, fast, efficient and fair pricing. A wonderful adjunct to Disney meal packages for our family.