Our order arrived around 2 hours early, however was missing an item. We did call and request the missing item immediately and received it within 24 hours with no problems.
Our order was delivered complete and on time as promised to our resort , however between the time the order was dropped off and we asked the bell person to deliver to our room, a 12 pack of beer was suddenly missing. I called Garden Grocer and they replaced it, even though the missing beer was most likely the fault of the resort. I definitely recommend this service if you are a guest at any resort in Orlando.