Appreciated the personal phone call after I placed my order. Email confirmations and texts were perfect since we were en route to the hotel when our items were delivered. Great way to have snacks and essentials ready and waiting for you when arriving at your hotel! Worth it to plan ahead and order 60 days in advance.
I placed my order on-line with ease and confirmation was given as stated on website. All groceries ordered were delivered as promised and text message sent to notify of delivery as well as a personalized (non-automated) phone call. Great service all items were delivered as if I went shopping for them myself. Highly recommend this service and would use again without hesitation. Small delivery fee worth the ease of convenience.
I love that you confirm the order, explain the delivery process, send confirmation when delivered and ask for confirmation to insure all is good. Don't stop doing any of those. That's what will bring me and other customers back again and again.