Our order had arrived before we got to our cabin and was refrigerated and we received a call making sure we were satisfied and we were. We'd used this service again.
This was the first time we ordered food for a Disney vacation, because we had our one year old daughter with us. It was really nice to have milk and healthy snacks that we could take into the parks and she could enjoy at the villa. Our groceries were delivered one minute into the "arrival window" we booked, and everything was exactly as it said it would be. We will definitely order again.
Your staff was very courteous and the merchandise was delivered as promised. I found out about your services via Birmbaums book about Disney but when we called Disney about this kind of service they were oblivious about it. I think you should have Disney schooled about this service on their special dietary line so a lot more patrons to Disney could use your services as I did for our special needs baby, ( special formula and baby food) I Thank You whole heartily since you made our vacation simple by providing the products we needed.