This October was my first time ordering through Garden Grocers. Got a text of delivery confirmation once we landed in Orlando, delivery was earlier than expected. Unfortunately they forgot to include 1 item in the delivery bag although it was listed in the receipt. Double checked with the hotel's bell services to make sure that said Item was not left behind or fell somewhere in their storage. Finally called GG to report about this and the operator was very nice, helpful and handled the situation efficiently. I told him I had checked with the bell services, but he said he'd also call them himself (which is totally understandable) and call/text me back to let me know what will be done. I received a text 10 minutes later confirming that the item will be delivered the next morning and so it did. Great service and definitely will order from GG again for our next trip to Orlando.
Customer service was excellent! Great way to start a vacation
We've used this grocery delivery service for our last 5 trips to Orlando. Shortly after placing the order online someone from the store always calls to confirm. They send a text to confirm delivery and we've never had an error with our orders. Great service especially traveling with children so you don't have to pack a ton of snacks, drinks, diapers, etc.