Everything we ordered was ready to go when we arrived at our disney hotel.
I was very pleased with the personalized service. A time slot was not available but when I sent an email requesting, I was given the slot I wanted. Delivery was early; every item was delivered and in good condition. With four children, including a toddler, we really needed the groceries for our vacation.
The food is always great. Fresh items, like produce are what we would pick out for ourselves. Delivery has always been on schedule or even early. We were able to call for additional items in the past and got them w/no delivery charge. We're Garden Grocer users for life!