GradenGrocer was so easy to use. The process was straight forward from my initial order 1 month before the delivery date to the add-ons my family decided were needed as our vacation dates to 'the World' came closer. Customer service called to confirm the order and the date, time window I had picked picked. After that, there were no worries, I arrived at the resort and talked to bell services to have my item brought to my room. The order had an additional manifest to verify all the items delivered. One non-perishable item was defective and I emailed a picture to customer service. Within a few hours a replacement was delivered to the resort by GG. I recommend the service to everyone and GG has a return customer on my next trip to the World.
They delivered everything as promised and were extremely customer focused with their follow up and follow through.
Fantastic service. When we checked in to our hotel our items were already in our room and cold things were in the fridge. Thank you for a hassle free experience. Excellent!