I can't say enough about the awesome customer service. We had a very large order (over $1200). They delivered on time and sent a text letting me know it was there. By the time we got to the hotel and bell service delivered our groceries, it was well past their closing time. Our order was missing almost 1/2 of our items. I emailed right away. When I called at 7:15 the next morning, they were already on the phone with the hotel to find out what happened. I do believe all our items were delivered and the hotel made the mistake of giving them to the wrong people. Even so, Gardengrocer assured me they would make it right, and the did!!! Within hours, they had re-shopped and brought the missing items to me directly. Even delivered them to my room. They were fantastic, nice, and very professional. I highly recommend them and will use them if I ever come back.
It made it easy to have food in our room that our allergic son was able to eat instead of sending it ourselves. Many brands carried were safe for him. It was even delievered earlier & an e-mail was sent right away. I will use them again!
I found it very easy to place an order which was delivered on time. A professional company which I will use again.