My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!
My family and I went to Disney World through a package and did not have to rent a car, but we did need grocery for our hotel room. Without a car we weren't sure how we were going to get to the grocery store and back to the hotel. I just happen to go on Google and Garden Grocer was close to Disney World. I called them and they did deliveries to WWD. I then called our resort at WWD and they said that they get deliveries from Gardner Grocer all the time and if the groceries arrived before we did they would just hold them for us. And that's exactly what happened. I also got a call from Garden Grocer confirming our order and that everything was correct. I would definitely order from them again!!! Thank you for your service, it made our vacation a lot easier!!
Garden Grocer was amazing! Changed my order a few times and needed to add more items once we arrived. They were wonderful and got everything to me the same day!! Many thanks for making our trip so much nicer.