A bag of groceries was missing from our order (which happens, people make mistakes, no big deal), even though it was a Sunday I was still able to reach an associate who helped me very promptly. The person on the phone was polite, understanding and acted quickly to resolve my problem. Within 2 hours of my phone call the missing groceries were delivered to my hotel door. Despite a minor packaging issue with some of our items I've never had any problems with Garden Grocer and would recommend it to any traveler looking for such a service.
This is a very handy option when spending time on vacation. Loved to have groceries delivered, especially since we did not have a car for transportation.
This is our first time using Garden Grocer and we were very pleased with the service. The customer service was especially helpful and friendly. We will definitely use them again!