The Garden Grocer was fabulous. I had submitted a large order for a week stay to WDW, needed groceries to feed 5 adults and one teen aged boy, and Garden Grocer delivered on time with all items nicely packed. They delivered the order to the Bell Services at my hotel right at the time it was scheduled.
So efficient & convenient for me, as I am on a very strict & specialized diet, & I knew the catered conference I was attending would not offer enough healthy options for me. I will definitely use their services again & will recommend to all my friends!
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.