Great experience!! The phone calls and text were helpful in knowing our items were delivered!!
We took a flight from Toronto to Orlando with our 3 young kids. All of our pre-ordered groceries arrived at our WDW hotel at the set time. The groceries were kept cold at the hotel desk until we were ready for the concierge to bring them to our suite. Items were well packed and in excellent condition. Best of all, we had ordered diapers and wipes (it was great not to have to fly with these items because they take up space in suitcases and are heavy).
I was traveling with a 4 month old and I was relieved to have your services. I only packed the necessary things for the flight and was able to get everything else delivered to my room. I had diapers, wipes, formula, food, snacks and etc. all delivered directly to my room. I absolutely loved the service you provided!