I did my order on line from UK. When I arrived at my hotel my groceries had been delivered the exact time that they said they would be. I phoned my hotel a few days before my groceries were due to arrive and they kept them in storage and delivered them to my suite after I was checked in.
First time users and we are so pleased. Placed an order on a Sunday morning, got call back confirmations that day, including a special request for a specific type of yogurt. The food was here as requested, packaged great and we got a follow it call to make sure all was well. Great service!
We decided to have groceries delivered to offset the cost of Disney dining. After finding a number of positive reviews online for Garden Grocer, we made an account and shopped. It was easy to put my list together, then come back a week later to fine tune my order and finalize. Costs were laid out clearly. The groceries were delivered to the Bell Hop at my hotel during the time I chose. Non-fridge items were packed in paper grocery bags and the fridge items packed together to retain cold. Food was fresh and well chosen (as we had selected fruit). Only issue was the loaf of bread began to spoil on the exact date listed on the wrapper, which was about 5 days after delivered. I threw out the bad spot, and the bread lasted through the remainder of my trip (10 days). Perhaps with the Florida humidity that things don't last as long as at home. Overall, we were thoroughly impressed with the service and would definitely use this service again if an opportunity arose.