Excellent service. If you are travelling from outside the USA and don't want to waste holiday time in a supermarket, I highly recommended you use this service.
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.
Since we stayed on site with a kitchen and no car, we really enjoyed having the groceries ordered ahead of time to arrive at our resort around the time we did. I would recommend this service to others who don't have the time or transportation for grocery shopping when in the Orlando area.