I was very happy with the communication and service.
My products were delivered fresh, on time, and carefully bagged. I ordered milk, water, yogurt, fruit and vegetable snacks. I also placed an order using the "request an Item" option because I wanted a particular yogurt. GardenGrocer.com had the brand listed, but not the flavor I wanted. Unfortunately, that product was never delivered even though I was informed that they found it and would deliver it. I found the site easy to navigate; I placed a separate/second order, and they were able to synch it to the original.
I was very pleased with service. We received two phone calls, one confirming our order, and one confirming delivery. Delivery was timely and packaged nicely. Very convenient and a huge timesaver. Next time will order two cases of water!