Garden Grocer is truly a hidden gem when you're traveling! The service from ordering online to delivery was easy and I was surprised how inexpensive it was for such a great service. I was impressed with the follow-up customer service calls & emails to ensure our order was correct and acceptable once delivered. Groceries were packaged well & kept cold til we received them! I can't say enough good things about what a positive experience we had with Garden Grocer. When friends ask about our trip I always talk about how great it was not to have to worry about making a trip to the grocery store when we arrived. Thank you Garden Grocer for helping me truly relax & enjoy my vacation!
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.
Not only was it easy to place my order, but the communication between Garden Grocer and myself was perfect. They called to confirm my order, text me when it arrived at the hotel, and contacted me to make sure I received it. Everything was delivered exactly as ordered.