Garden Grocer was a life saver. After the refrigerator was left open in our hotel room, spoiling the milk and yogurt for our one-year old, I had to call first thing in the morning to get it replaced and the team worked to get it delivered within two hours. It was amazing effort to surpass my expectations in every way.
Nothing works 100% of the time, even when that is the goal. What's important to me is how a company handles a mistake. I have high praise for Garden Grocer in that regard. They accidently left off our refrigerated bagels. I got right through to a real person when I called. She suggested how I could check in case it was a mistake by the Disney resort bell services and then to call her back. Again, I got right through to a real person, and since it was in the evening, said they could run it over to me the next morning. But I said just to send it with a normal delivery to our resort since we had plenty of other breakfast choices. Throughout this process the Garden Grocer staff were pleasant, helpful, and professional. Garden Grocer gets high praise from me. And P.S. the fresh fruit we'd ordered was of excellent quality.
What a great service! It was so easy to order and deliberef while we were at dinner. It is do move to have good I'm our room at Disney!