This is a great service for traveling families. The hotels they work with are experienced to handle your orders accordingly - cold items, etc. It makes traveling convenient and in some cases not requiring a rental car or outrageous prices at on property convenience stores.
Garden grocer had our order delivered as promised, inevitably, we forgot an item or 2, after checking in, a quick call to garden grocer took care of it, with no hassles. Excellent service !!