I think your service is beyond excellent! I don't even know how many times I have used your service in the past and it has been beyond excellent every time and I hope to use you in the future many times!!!
We travelled from Ca to WDW and it was so nice to have milk, cereal, fruit, snacks, water, etc delivered to our hotel. It was kept cold by bellhop while we were out, and delivered to our room. Such an awesome and convenient service!!
I really can't think of any suggestions for improvement because I can't imagine it getting any easier.