My Garden Grocer was above and beyond what I expected. Not only was the website easy to navigate, their customer service was outstanding. When I placed my order, I found they had the option to add gratuity which was very nice since I wasn't going to personally be present to receive my items. After I placed my order, within 10 minutes, I received a phone call from a Garden Grocer representative confirming my order, not just the standard email. That's what I call great customer service! The personal interaction definitely stands out in my book. And lastly, they not only texted me to confirm when my order arrived to my hotel but they called me (again, another live representative) to confirm the drop off as well. I will be recommending their service/store to all of my friends and will always use them in the future. Thank you for a wonderful customer experience!
We wanted to try bringing some of our own food on our trip to Disney this year, and we decided to try Garden Grocer for the things we couldn't bring with us on a plane. It was so easy to use, had a great discount, and had extremely friendly and informative staff that helped us every step of our order. We will definitely use this again!
Garden Grocer App and Website are very user friendly. My app order was followed up with a phone call confirmation by a real person. I also had multiple emails confirming my order was delivered to my resort and the perishables were in a cooler waiting for our arrival. We also had a phone call to confirm delivery. Absolutely the greatest service!!!