I think your service is very easy to use and convenient. We stay right on Disney property and don't rent a car. Your service makes it easy for us to save money on a rental car and on food while staying at the park. We have used your services several times before and plan on using it for many more trips to come!
We took a flight from Toronto to Orlando with our 3 young kids. All of our pre-ordered groceries arrived at our WDW hotel at the set time. The groceries were kept cold at the hotel desk until we were ready for the concierge to bring them to our suite. Items were well packed and in excellent condition. Best of all, we had ordered diapers and wipes (it was great not to have to fly with these items because they take up space in suitcases and are heavy).
I traveled from new York to Disney and I needed almond milk for my young toddler, which Disney does not supply. Garden Grocer contacted me once my order was made, days before my order was due, and once my order was delivered. Garden Grocer also delivered my order before scheduled delivery time at my Disney Resort. I felt safe and confident when using Garden Grocer. This was my second time using Garden Grocer and I would definitely use them again!