I was kept well informed. I was even notified when it was delivered to the hotel. It was also delivered in the promised time window.
Great service, we had a later check in (7:30)pm and all of our items were already in the room and put away in the fridge and freezer, with the other items placed nicely on the counter.
Ran the Star Wars Dark Side Half Marathon and was worried about not having my running supplies like Gatorade, energy bars and bananas. The day we arrived at our resort, everything was at our front desk ready for delivery to our room. Garden Grocers let me focus on my race not logistics.