It was at our hotel bell services when we arrived. When are room was finally ready they delivered it to our room for us.
A very easy to use website. Friendly, professional people that you deal with. Unfortunately I had to cancel my trip two days before arrival due to a medical emergency and they were nothing but courteous.
The website was easy to navigate through - the prices were not outrageous for the service provided. The groceries were fresh and at the service desk at the time of our arrival at Disney resort.