I did my order on line from UK. When I arrived at my hotel my groceries had been delivered the exact time that they said they would be. I phoned my hotel a few days before my groceries were due to arrive and they kept them in storage and delivered them to my suite after I was checked in.
We used at a Disney resort. It was a great way to have groceries waiting for us when we arrived!
Heather took care of me for my order! She was awesome!! Forgot some items and she helped get me the food I needed! Great service!!