Service is perfect.
I did my order on line from UK. When I arrived at my hotel my groceries had been delivered the exact time that they said they would be. I phoned my hotel a few days before my groceries were due to arrive and they kept them in storage and delivered them to my suite after I was checked in.
Groceries arrived at our resort - perfect! We saved a ton of $$ by eating breakfast and sometimes lunch at our resort. Saved our $$ for special dinners in WDW! Thanks!