The customer service was excellent. Before I left the airport for my destination, I received a personal phone call letting me know that my groceries had been delivered to my Disney hotel. In addition, I received an email and a text message. When I checked in with Bell Services at my hotel, they were quick to deliver all of my groceries to the room. Everything was accounted for in the order, including my milk and orange juice ( both still cold). I would definitely use this service again!
This is one aspect of your Disney vacation that you won't have to worry about. We received a text message confirming our delivery when our plane landed. After settling into our room we called Bell Services and within ten minutes had our very neatly packaged and carefully labeled order. Thanks again.
Convenient and cost saving. The water alone made it worth it for $$ saved at Disney