I did have to call them twice because the drinks i ordered kept disappearing at our hotel baggage check. Customer service took care of situation made sure i got what i ordered.
I was very happy with the service and the communication of the employees. I would definitely use this service again when staying on the grounds at WDW. It definitely made our life a little easier during our vacation.
Order was perfect, delivered exactly when they said they would and I would highly recommend this grocer and service.