Customer service was great. They called to go over the order within 24 hours after us placing it. And later called because they wanted to make sure that we had not made a mistake in what we ordered. (we were ordering food for 2 rooms but the information we provided was the primary room) They kept us updated on the status of the order and also advised us when it arrived at our Disney resort.
I was very impressed with Garden Grocer which we used for our Disney Vacation. The ordering process was very easy. They had a huge selection and reasonably priced. The website was functional. I had a few questions and utilized their live chat, where my questions were answered quickly. Their delivery to the resort was streamlined and I was notified every step of the way. Not only do they deliver directly to your Disney resort but I received a call and text once my groceries arrived. I will definitely use Garden Grocer again in the future should the need arrive.
This was my first time using Garden Grocer and thought this service was wonderful and very easy to use. We used Garden Grocer for our first trip to Disney World. We stayed at a Disney resort and would not have a car. Being that we had a 22 month old and 5 yr. old we needed some groceries for our 4 day stay, especially perishable items. I didn't want to spend a ton of money going back-and-forth to the resort restaurant for milk, drinks, snacks and other perishable items. So I ordered my groceries a week before online. On the day of our trip they sent me a text message a few hours before we arrived that our groceries had been delivered. When we arrived to our room at the resort the groceries were all there and perishable items were all put away in the refrigerator. I believe using the service helped me to save some money I otherwise would've spent in the parks or at the resort hotel restaurant. I will certainly utilize the Garden Grocer service again on our next trip to Disney. Thank you!