I ordered an item that was recalled after it was delivered to me. A representative called me to inform me if this, and offered to deliver us a comparable product. When I stated this was not necessary, she offered to credit my account for the charge. Excellent customer service.
I was so happy with everything. I had to change my delivery time and they were so helpful. The groceries were waiting for me when we got to the resort. I got a call letting me know it was there. That was nice so I didn't have to wonder before we got there. That peace of mind was wonderful. We got exactly what we ordered. It was all made so easy for us. Thank you guys!!!!
This was a really great service. My rather large order was delivered to the Disney Beach Club Villas right before we arrived and kept cold/warm until we checked in and requested the items. They were able to deliver ALL the items I requested. There was one little mix up but they worked hard to correct it. The people I worked with over the phone were exceptionally nice, pleasant and knowledgeable. I will definitely use them again when I return to Disneyworld.